Main Article Content
Abstract
Public Service System is a web based application for the user to register their complaints online. The complaints include TNEB Complaints, Corporation Related Complaints and Police Complaints. Whenever a consumer has got any complaint related to the electricity board such as current cut, power failure or street light problem then they can make complaints through TNEB Complaints. Complaints related to corporation department such as water, road, drainage, garbage and traffic problems then they can make complaints through Corporation Complaints. Complaints related to police department such as security and theft issues then they can make complaints through Police Complaints. All the complaints are registered using any of the valid government proof such as Voter Id, Pan Card or any Citizenship Proof along with photo upload. Their complaints are being taken care by the Department authorities. The registered complaints of the consumer, gets forwarded to the Superior Authority, then after the correction of the fault/issue, they take the relevant action regarding the complaint and the consumer can view the taken action by logging into their panel using their username and password