Main Article Content


The main theme of this project is to define the relationship between the number of calls made in an Asterisk server and use of the processor in this server as the processor is one of the major hardware resources. The concept is based on IP PBX. An IPPBX is a complete telephony system that provides telephone calls over IP data network. The Raspberry Pi is a credit card –size single board computer that does not include a built-in hard disk or solid –state drive, but it uses an SD card for booting and persistent storage which is use for mounting Asterisk code. With the construction of 3G network, value -added services will usher in a new development height for mobile operators. The IVR (Interactive Voice Response) business is one of the great market potential business forms. It becomes particularly important to create a good IVR business market. However, this depends on whether the operator could provide welled-qualified quality control system and automatic dial-rest mechanism for service providers. Therefore, in consideration of the dial-test difficulties cost by IVR service flow complexities in current IVR systems and based on workflow engine implementing flow operations. This paper analysed and discussed the IVR work process design, as well as the main configuration files of OSWorkflow, then put forward a visual process designer idea. And finally the IVR automatic dial-test system is designed.

Article Details

How to Cite
KIRUTHIKA T, & SASIREKA S. (2017). IVR communication system . International Journal of Intellectual Advancements and Research in Engineering Computations, 5(2), 2069–2072. Retrieved from