P.V.NANDHINI; S.NARMADHA; Y.PRIYANKA; MR.T.VISWANATHKANI M.E.,. Data analysis of consumer complaints in banking industry using k-mean clustering and sentiment analysis. International journal of intellectual advancements and research in engineering computations, [S. l.], v. 9, n. 2, p. 119–126, 2021. Disponível em: https://ijiarec.com/ijiarec/article/view/148. Acesso em: 27 jul. 2024.